Add workers and send induction notifications by phone number

Product Suggestion

Introduce the ability to add workers to projects and send induction notifications using a mobile phone number, without requiring an email address as a mandatory field.

This functionality would allow induction requests, onboarding notifications, and project communications to be delivered via SMS or secure mobile links, providing a more flexible onboarding process for contractors and site workers.

The feature could potentially support:

• SMS induction invitations

• Secure mobile induction links

• Phone-number-based onboarding workflows

• Reminder notifications for incomplete inductions

• Verification codes for identity confirmation

• Optional email or phone-based communication preferences

This would be particularly useful within industries or environments where workers:

• Do not regularly access email

• Share company email addresses

• Work primarily onsite without desktop access

• Are temporary or short-term labour resources

Problem Statement

Currently, an email address is typically required to add workers and issue induction notifications. This can create onboarding delays where workers:

• Do not have an accessible email address

• Cannot easily check emails while onsite

• Prefer mobile communication methods

This can slow down project mobilisation and create additional administration when trying to onboard contractors quickly.

Suggested Improvement

Allow workers to be added and induction notifications to be issued using a phone number as an alternative to email-based onboarding.

Notifications could be delivered through:

• SMS messages

• Mobile induction links

• Portal access links sent via text message

Potential Benefits

• Faster contractor onboarding

• Reduced delays when email access is unavailable

• Improved communication flexibility

• Better accessibility for onsite workers

• Reduced administrative overhead

• Improved induction completion rates

• More flexible and modern onboarding workflows