December 19th, 2025
New
We wanted to share a quick update with you on a recent enhancement we’ve made to the system 😊
We’ve completed some work to make it easier for you to see which user has approved companies on projects. This gives you clearer visibility over who has overridden required credentials in order to allow non-compliant contractors.
This update works for both single-contractor and multi-contractor projects.
For single-contractor projects, you can see who approved the project and when it was approved directly on the Project Dashboard.
For multi-contractor projects, you can simply hover over each individual company on the Project Dashboard to see who approved them.
As shown below.
These changes will come into effect from the next time your app is updated. We hope you find this update useful and that it helps provide a bit more clarity and confidence when managing your projects. If you have any questions or would like to walk through it together, just let us know. we’re always happy to help.
December 5th, 2025
We’ve rolled out another update to make your system clearer when it comes to banned and archived users for you and your clients.
When you ban a user or a company, you don’t want them to have access to the system anymore. Now, that’s clearer than ever. Not only do we still block their access completely, but we also now have a banner to make it clearer to Contractors and direct them to the appropriate next steps.
This applies to archived users as well.
December 4th, 2025
You now have the ability to clearly see how many permits selected on a project have been issued. This information now appears directly in your Project Search overview, giving you an at-a-glance view of issued permits. Once all associated permits have been issued, the indicator will turn green.
This enhancement was inspired by how some users were adapting the system to fill a visibility gap. Because the Project Search and the Passes & Permits Search didn’t previously provide a clear indication of whether a project had permits raised against it, users created their own workaround:
They used the “Review Company” function on a project as an indicator that a permit had been raised.
They then relied on the ticks/crosses in Project Search to identify whether a project had associated permits.
This also led to requests to limit access to the Review button so the workaround could be used consistently.
What this highlighted was a broader need: a clear, built-in way to identify whether a project has permits at a glance. For many organisations, permits are central to their use of the system, so having to click through multiple pages to check for raised permits is understandably inefficient.
Instead of adjusting permissions to support a workaround, it makes more sense to deliver proper visibility that benefits all clients using permits.
