Internal comments on projects and jobs

Product Suggestion
Add an internal-only comments box to project and job records.

This would allow internal users to record notes about contractor correspondence, follow-up actions or other project-related activity.

Problem Statement
Project and job activity often involves follow-up outside the main record, such as emailing contractors for missing RAMS, chasing documentation or noting conversations with relevant contacts.

Without an internal comments area, these updates may be stored separately or not recorded clearly, making it harder for other users to understand what has already happened.

Suggested Improvement
Add an internal comments box to project and job records where authorised internal users can add notes.

For example, users could record updates such as:

• emailed contractor again to request RAMS

• chased missing documents

• contractor confirmed documents will be uploaded

• spoke to site contact about project timing

These comments should be visible to internal users only and not shown to contractors or external portal users.

Potential Benefits

Clearer internal record of project activity
Better visibility of contractor follow-up
Reduced duplicate chasing by different team members
Improved handover between internal users
Easier tracking of correspondence and outstanding actions