Bulk contractor notifications

Product Suggestion

Introduce a bulk contractor notification feature within the system, allowing authorised users to send alerts, updates, or important communications to multiple contractors simultaneously without needing to contact each company or individual manually.

The functionality could allow users to:

• Send notifications to all contractor companies

• Target selected companies or contacts

• Filter recipients by:

  • Company

  • Group

  • Contact type

  • Project

  • Site/location

  • Status or approval stage

Notifications could be used for:

• Site-wide updates

• Emergency notices

• Planned maintenance communications

• Compliance reminders

• Process changes

• Induction or permit reminders

To maintain governance and prevent misuse, the feature could include:

• Permission-based access controls

• Confirmation prompts before sending

• Audit logging of notifications

• Recipient previews before distribution

An additional enhancement could allow contractors to receive an email advising them that they have a new notification available within the portal, rather than sending the full communication content directly by email.

Problem Statement

Currently, users must contact contractors individually or outside of the platform when sending updates or important information to multiple recipients. This creates additional administrative effort, increases communication time, and can lead to inconsistent messaging across contractors and sites.

For organisations managing large contractor bases, the lack of bulk communication tools can make urgent or site-wide communication difficult to manage efficiently.

Suggested Improvement

Add a bulk notification and communication feature within Heresafe that allows authorised users to send targeted communications to multiple contractors or contractor groups directly through the platform.

Potential Benefits

• Faster contractor communication

• Reduced administrative workload

• More consistent messaging across contractors

• Improved operational efficiency

• Better visibility and auditability of communications

• Improved contractor engagement through portal notifications

• Enhanced control through permission-based access